Terms of Service

Welcome to ORAKI. Throughout this website, the terms “we”, “us”, and “our” refer to ORAKI.
By accessing our website, browsing our products, or making a purchase, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Refund Policy.
If you do not agree with any part of these Terms, please do not use our website.

1. Online Store Terms:
By using this website, you confirm that:
* You are at least 18 years of age or have parental consent.
* You will not use our products or website for any unlawful purpose.
* You will not violate any applicable laws or regulations.
* You will not upload malicious code, viruses, or harmful software.
Violation of these Terms may result in immediate termination of access to our services.

2. General Conditions:
We reserve the right to refuse service, cancel orders, or terminate accounts at our sole discretion.
You agree not to reproduce, copy, sell, resell, or exploit any portion of our website, products, content, or
services without written permission.

3. Product Information:
We strive to display product descriptions, images, and colors as accurately as possible.
However:
* Actual product colors may vary slightly depending on screen settings.
* Minor variations may occur due to photography, lighting, or manufacturing processes.
* Product availability may change without notice.

4. Pricing & Modifications
All prices are listed in Indian Rupees (INR).
We reserve the right to:
* Change product prices at any time without prior notice.
* Modify or discontinue any product or service.

* Correct pricing errors, inaccuracies, or omissions.

5. Orders & Billing:
We reserve the right to refuse, limit, or cancel any order.
You agree to provide accurate and complete billing, shipping, and contact information when placing an
order.
If an order is cancelled after payment, the applicable refund will be processed according to our Refund Policy.

6. Shipping & Delivery:
Shipping and delivery are governed by our Shipping Policy.
Estimated delivery dates are provided for convenience only and are not guaranteed.
ORAKI shall not be responsible for delays caused by courier partners, weather conditions, public holidays, or circumstances beyond our control.

7. Intellectual Property:
All content on this website, including:
* Logos
* Product Images
* Graphics
* Text
* Designs
* Branding Elements
are the property of ORAKI and protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is prohibited.

8. User Feedback & Reviews:
By submitting reviews, comments, suggestions, photos, videos, or other content to ORAKI, you grant us the right to use, reproduce, publish, and display such content for marketing and promotional purposes without compensation.
You agree not to submit unlawful, offensive, defamatory, misleading, or infringing content.

9. Third-Party Links:

Our website may contain links to third-party websites.
We are not responsible for the content, policies, services, or practices of third-party websites.
Your use of such websites is at your own risk.

10. Limitation of Liability:
To the fullest extent permitted by law, ORAKI shall not be liable for:
* Indirect damages
* Consequential damages
* Loss of profits
* Loss of data
* Business interruption
* Delivery delays caused by third parties
Our total liability shall not exceed the amount paid by the customer for the specific order in question.

11. Disclaimer:
All products and services are provided on an “as is” and “as available” basis.
We do not guarantee that:
* The website will always be uninterrupted or error-free.
* Product descriptions will be completely free of inaccuracies.
* The website will be free from technical issues at all times.

12. Indemnification:
You agree to indemnify and hold harmless ORAKI, its owners, employees, affiliates, partners, and service providers from any claims, damages, losses, liabilities, or expenses arising from your violation of these Terms.

13. Termination:
We may suspend or terminate your access to the website at any time if we believe you have violated these Terms.
Termination does not affect obligations incurred prior to termination.

14. Governing Law:

These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts in India.

15. Changes to Terms:
We reserve the right to update these Terms at any time.
Changes will be posted on this page and become effective immediately upon publication.
Continued use of the website constitutes acceptance of any updated Terms.

16. Contact Information:
If you have questions regarding these Terms of Service, please contact:
ORAKI
Email: support@orakijewels.com
Customer Support Hours:
Monday to Saturday, 10:00 AM – 6:00 PM